Why is the price so low?
Our prices are based on our very low overhead structure of sourcing our product direct from manufacturer and selling to the end use customer via the internet. This effectively cuts out many middle men and thereby can often reduce the price to be less than half of what you might pay in their shops!
A Typical Retail supply chain (where 10-40% is generally added to the goods at each stage of the chain)
- Sales agent
The Bay Gallery Furniture supply chain
I think I have seen this lounge in a store down the road, is it the same as the one on Bay Gallery Furniture?
The answer is quite possibly yes! We supply to retailers although on the condition of strict anonymity, we also supply our products commercially and to industry professionals such as interior decorators and furniture consultants. Our suppliers also supply to many other Australian business’s who in turn supply furniture into the retail market. It is not uncommon for our customers to see a similar or even identical product to ours at more than double our price!
What about warranty? Am I covered? Yes you are!
All furniture products sold come with a 12 month warranty for your piece of mind. Many of our products such as leather lounges or outdoor wicker furniture also come with additional options for warranties to be upgraded to up to 5 years! See our warranty page for more information.
Can I customise my furniture order?
I really like the lounge, but I don’t want it in black, I want it in brown...and I don’t want a 3+2, I want a 3+2+1! Can I change it? Generally the answer is yes! It you want to change a colour , or a configuration we can get the sofa made up for you or we may even have it in stock! We also have a unique partnership with our outdoor wicker furniture supplier and can even go beyond colour changes for these items.
If you are prepared to wait a short while we can change the cushions colours, the length of the setting, the colour of the wicker and occasionally even slight design changes can be effected. Please note slight additional charges may apply. See our custom order page for more information.