Shipping & Pickup
Shipping Australia Wide
We guarantee fast and reliable delivery to Sydney, Melbourne, Brisbane, Gold Coast, Canberra and most of Australia. Our own local full-time staff and vehicle fleet meet the needs of our East Coast customers, delivering orders on time and with personal service. We have developed partnerships with reputable removal and logistics companies to be able to offer prompt Australia- wide delivery.
For a shipping quote please proceed through to your shopping cart.
For purchases over the value of $3,000 Sydney based customers receive FREE DELIVERY!
Our promise to you is we deliver in a timely manner to your door and we put our money where our mouth is! All deliveries that fail to meet our guaranteed time frame for the below areas come with a $50 money back guarantee!
Approximate Delivery Times*
- Sydney - 1 to 5 business days
- Central Coast, Wollongong and Newcastle - 3 to 10 business days
- Adelaide, Canberra, Melbourne, Gold Coast and Brisbane - 5 to 15 business days
- North Queensland, Perth and Darwin - 15 to 20 business days
* Applies to in stock items purchased from baygallery.com.au website. Time is calculated from when payment is received by Bay Gallery Furniture and delivery is generally effected to ground floor only. This does not include customers with specific day/time delivery requirements. An email must be sent to [email protected] (or details completed in checkout) with the full and correct address and a minimum of 2 x contact numbers provided to be eligible for delivery guarantee.
Customer Collect from warehouse
Please note you are welcome to customer collect from our warehouse from Monday to Saturday during our open hours of 8am - 3pm. Please call or email ahead to ensure your purchase is ready for you.
If you require customer collect on another day, please call our customer care team to arrange.
Please note shipping discounts apply for multiple purchases, if In Sydney area, a one off shipping fee is charged with all other items attracting free shipping (the higher amount). If outside of Sydney please email to enquire shipping amounts for multiple purchases.