Our Promise to You
At Bay Gallery Furniture, we believe in offering not only exquisite furniture but also exceptional value.
Our Best Price Guarantee ensures that you never miss out on a better deal. If the price of an item you purchased drops on our website within 30 days of your order date, we'll credit you the difference.
Shop with confidence, knowing you're always getting the best value with us!
How It Works
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Purchase with Confidence
Buy any item directly from our website.
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Price Drops? No Worries
If the same item goes on sale on our website within 30 days of your purchase date, you're eligible for a credit of the price difference.
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Simple Claim Process
Fill out our Best Price Guarantee Request Form within 30 days of your original order date.
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Quick Verification
Our team will review your request and, once approved, issue a store credit equal to the price difference.
Why Choose Our Best Price Guarantee?
Peace of Mind
Shop without the fear of missing out on future discounts.
Transparent Pricing
We stand by our prices and ensure fairness for all our customers.
Customer-Centric Approach
Your satisfaction is our priority, and this guarantee is a testament to our commitment.
Terms & Conditions
Eligibility: Applies only to purchases made directly through our website. Purchases via third-party platforms (e.g., marketplaces, wholesale, designers) are excluded.
Identical Items: The item must be the same in terms of model, size, color, and finish.
Time Frame: The price drop must occur within 30 days of your original order date.
Exclusions:
- Clearance, closeout, or final sale items.
- Promotional offers, bundle deals, or limited-time discounts.
- Price differences due to typographical errors.
Claim Submission: All claims must be submitted through our Best Price Guarantee Request Form within the specified time frame.
Claim Form
Need Assistance?
If you have questions or need help with your claim, our customer service team is here to assist you.
Contact us at info@baygallery.com.au or call us at (02) 8071 4360.